
Internal workflows: establishing visit templates, order sets, and lab kits
Build visit-specific workflow templates, pre-approve standing orders, establish supply management systems, and create an internal study reference guide before the first participant arrives.
The visit nobody built
It is the morning of Visit 2. The protocol requires fasting labs drawn before 9:00 AM, a 12-lead ECG before dosing, vitals before and after dosing, the investigational product administration itself, a four-hour post-dose pharmacokinetic blood draw, an adverse event assessment, a concomitant medication review, and collection of the participant's dosing diary. Eight distinct procedures with specific timing dependencies. The participant arrives at 8:45 AM, having fasted since midnight--cooperative, punctual, doing everything right.