Privacy Policy

1. Introduction

FreeGCP Training ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address
• Account credentials
• Professional information (job title, company)
• Payment information (processed securely through Stripe)
• Communication preferences

Usage Information

We automatically collect certain information when you use our platform:

• Course progress and completion data
• Quiz scores and assessment results
• Time spent on lessons
• Browser type and device information
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your transactions and manage subscriptions
• Track your learning progress and issue certificates
• Send you course updates and important notifications
• Respond to your comments, questions, and requests
• Improve our platform and develop new features
• Detect and prevent fraudulent activities
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery)
• Legal Requirements: If required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage with reputable cloud providers
• Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Types of cookies we use:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand platform usage
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When deletion is requested, we will delete or anonymize your information within 30 days, unless legally required to retain it.

12. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: privacy@freegcp.com
• Data Protection Officer: dpo@freegcp.com
• Address: FreeGCP Training, Privacy Department