Cross-training and succession planning: ensuring continuity when key personnel are absent or depart
Design the cross-training matrix and succession plan that turn single-point-of-failure regulatory operations into resilient, continuity-ready infrastructure.
Cross-training and succession planning: ensuring continuity when key personnel are absent or depart
Walk into almost any clinical research site on a Tuesday afternoon and ask a simple question: if your most experienced regulatory coordinator did not come to work tomorrow — not next year, tomorrow — which processes would stall? In my experience, the answer is rarely "none." More often, the answer is uncomfortable. The sponsor safety gateway. The IRB submission queue. The essential document binder reconciliation. The audit trail review. One person, one keyboard, one set of credentials, one mind that holds the institutional memory of how things actually get done.